We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1.    THE INFORMATION WE COLLECT AND HOW WE USE IT

When you purchase goods from us we need to know your name, postal address, e-mail address and telephone number. We gather this information to allow us to process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to process your order and to communicate with you on any matter relating to your order. 
We do not store any of your financial details, including any credit or debit card number.
We may also use aggregate information and statistics for the purposes of monitoring website usage.
We or our agents and sub-contractors may contact you from time to time to ask for your feedback and comments on our goods and services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail to support@flexxmemory.com.
We may pass on your information if we believe that we are required to do so by law.
Your have a right to obtain a copy of any data which we hold about you. We may charge a fee not exceeding £10.00 for the provision of this data.

2.    OUR USE OF COOKIES

Cookies are small pieces of information that are stored by your browser on your computer hard drive. We use cookies for the following reasons:

•    To ensure that items are placed into your shopping basket and orders are processed correctly;
•    To identify you as you travel around our website;
•    To provide site usage information.

You may change your browser settings so that it does not accept cookies.

3.    HOW WE PROTECT YOUR INFORMATION

The internet is not a secure medium. However we make every effort to ensure that your data is kept confidential. This includes the use of HTTPS technology to provide encrypted communication whilst you are using our website.

4.    SALE OF BUSINESS

If this business is sold of integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5.    UPDATING YOUR DETAILS

If any of the information that you have provided to us changes please let us know the correct details by sending an e-mail to support@flexxmemory.com.

6.    YOUR CONSENT

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7.    HOW TO CONTACT US

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to support@flexxmemory.com.

Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice .

Integration of the Trusted Shops Trustbadge

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.

Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.