Returns

If you need to return something to us, please fill in the form below and we will get back to you as soon as we can. Terms and conditions apply and are below

 

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RETURNS POLICY

If the item is unwanted……………………….

In accordance with your rights, unwanted products can be returned for a full refund, as long as………..

  1. You let us know you want to return them within 14 calendar days of delivery, using the form above.
  2. You must return the goods to us within 14 days of telling us you no longer want them.
  3. You include all original packaging and the item is in “as new" condition.
  4. You have not used, installed or put any data on them.

Once we have received your request to return your item we will send you a link to our EZI Returns portal where you can create a return label and if you wish take advantage of the local drop off points they offer. The return is at your cost, please make sure the goods are properly packaged.

Once the item has been received back, we will process your refund as soon as possible. Refunds will be made back to the original payment method.

If the item is faulty or you have received the wrong item……………………

Faulty items can be returned for warranty replacement or refund at any time within the warranty period, please use the form above to let us know you are returning it.

Once we have received your request to return your item we will send you a link to our EZI Returns portal where you can create a return label and if you wish take advantage of the local drop off points they offer. Please make sure the goods are properly packaged.

Once the item has been received back, we will process your refund or send out your replacement item as soon as possible. Refunds will be made back to the original payment method.